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Shopify store for an acne-skincare brand

Clear skin, made simple

A household acne-skincare brand, built on Shopify to convert first-timers and keep them on a clear-skin routine.

ClientProactiv
Year2024
IndustryBeauty · Skincare
Websiteproactiv.com ↗
proactiv.com
Proactiv on desktop
proactiv.com
Proactiv on mobile

Overview

Turn a routine into a relationship

Proactiv is one of the most recognised names in acne care. The store had to convert a skeptical, results-hungry audience - then keep them subscribed to a routine that actually works over time.

End to end: a clean, dermatologist-credible Shopify theme, a guided skin quiz, and a subscription flow built for long-term clear skin.

Visit live site
ClientProactiv
My RoleShopify Design & Dev
Timeline6 weeks
PlatformShopify · Liquid

Built with

Shopify Liquid JavaScript HTML5 CSS3 Subscriptions Klaviyo Skin Quiz Speed & SEO

Challenges

Selling skincare that takes time

Acne treatment is high-stakes and slow to show results - so the store had to build instant trust, prove it works, and make sticking with the routine the easy choice.

Earn instant trust

Dermatologist credibility, real results and clear science do the convincing before a single product is read.

Prove it works

Before-and-afters, ratings and reviews turn skepticism into a confident first order.

Make the routine stick

Clear skin needs consistency, so subscriptions and reminders make staying on track effortless.

Convert on mobile

A young, mobile-first audience needed a fast, frictionless path from ad to checkout.

Personalised from the start

A routine matched to your skin

A short skin quiz routes each visitor to the right regimen, sets up a subscription, and frames the journey - turning a one-off purchase into an ongoing, results-driven relationship.

  • Guided skin quizThe right routine in a few taps
  • Subscribe & saveNever run out mid-routine
  • Before / after proofResults that sell harder than copy
  • Sticky checkoutOne tap from clear skin
Proactiv mobile

How it came together

A full-cycle process, end to end

01

Discover

Understanding the brand, the customer and the moments that drive a sale.

02

Design

An on-brand, conversion-led storefront designed in Figma.

03

Build

A custom Shopify theme in Liquid with reusable, editable sections.

04

Launch

Apps, speed & SEO tuning and QA across devices before go-live.

The results

Numbers that moved

+51%Subscription sign-ups
+44%Conversion rate
0.8sMobile load time
82%Sales from mobile

Screens

A look at the store

Made for mobile

Where most of the shopping happens

Most customers browse and buy on their phones - so every screen is fast, thumb-friendly and built to convert.

Proactiv mobile Home
Proactiv mobile Quiz
Proactiv mobile Subscribe
"
The store turns curiosity into committed customers. The quiz and subscription flow have completely changed our retention.
P
VP eCommerce
Proactiv

Selling results that take time?

Let's build trust fast - and keep customers for the long haul.

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